Corporate
Policy Information
Delivery/Shipping Policies
We usually process your order in 1-5
days and ship by UPS, DHL or Common
Carrier. We will give you an estimated
arrival date and cost when you place
your order. There may be extended
periods of delivery for large items or
large quantities.
Order Status and Tracking
Please wait until 48 hours after you
have placed an order to check on its
status. You may call customer service at
770.924.2871.
Make sure you have your order number
when you call.
Cancellation Policy
We will attempt to cancel any unshipped
order, provided you notify us within 24
hours of placing your order. Please call
770.924.2871
for order cancellation.
Pricing Policy
We reserve the right to correct pricing
errors without notice.
Guarentees/Returns and Exchanges
When you receive your purchase, if you
are not satisfied, simply return it
within 30 days. We will gladly exchange
it or refund your purchase price,
excluding shipping and handling charges.
Please call customer service at
770.924.2871
for assistance in returning an order.
Custom product orders do not apply.
Payment Options
You can pay for your purchases using
American Express, MasterCard, Visa, and
Discover credit cards. You may place an
order and pay with a check or money
order by writing to D'Sapone LLC. 6567
Commerce Parkway, Woodstock, Ga. 30189, attention Order
Processing Center. Please be sure to
include the item names, sizes and
finishes that you would like to order,
as well as a complete shipping address.
Make checks payable to
D'Sapone LLC. Order may be held for 10-14
days for payment to clear. A $25 fee
will be charged on all checks returned
for collection.
Contact Us
Phone: 770.924.2871 770.924.2871
Mail:
D'Sapone
6567 Commerce Parkway
Woodstock, Ga. 30189
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